Workshops and CE Opportunities

Finding Demographic Data on the Web
Tuesday, May 13, 2014
9:00 am – 11:30 am.
Mead Public Library, Rocca Meeting Room
710 North 8th Street, Sheboygan, WI 53081
More information
Please register with Kim Dalheimer at Mead Public Library

April 2014: Free CE and Training Options Online.
This list was compiled by the Texas State Library & Archives Commission and distributed to the Association of Rural and Small Libraries message list.

Public Tech Instruction: Online Job Search Assistance
Wednesday, April 30, 2014
1:00 p.m.-2:00 p.m Central time

Registration Link:

Do you help job seekers at your library or nonprofit? Supporting job seekers is a critical service provided by public libraries and community based workforce organizations. This webinar will offer helpful information about providing job seeker assistance using innovative services and tech savvy tools. Gather new ideas to improve your services for job seekers as you hear stories of success in libraries. Come to this free webinar to learn how your library or nonprofit can improve its job search training programs.

We will hear from the Arlington Heights Memorial Library about their successful services for job seekers, including resume assistance and access to online training materials. We will also hear from JobScout, a free online resource created for libraries and nonprofits to provide individual or group training.

This webinar will be archived. Please register to receive a link to the archive when it becomes available.

Customer Service ComedySportz Style
Thursday, March 20, 2014
9:00 am – 12:00 pm
New Berlin Public Library, 15105 Library Lane, New Berlin  53151
To Register:

This customer service focused workshop will be fun, funny, and safe.  While everyone will participate in exercises in small groups, no one will ever be forced to go on stage in any exercise or game. With an emphasis on important customer service elements–communication, cooperation, and trusting yourself–you will leave the workshop a better person.  People you know, or don’t know, will comment on how you’ve changed – how you seem happier, good looking, and…well…just better.

Sponsored by the public library systems in Southeastern Wisconsin: Eastern Shores Library System, Kenosha County Library System, Lakeshores Library System, Mid-Wisconsin Federated Library System, Milwaukee County Federated Library System and Waukesha County Federated Library System and UW-Milwaukee School of Information Studies.

Infopeople Webinar:  Measurements that Matter: Analyzing Patron Behavior
Presenters:  Joan Frye Williams
Date:  Tuesday, March 4, 2014
Start Time:  2pm Central
To Register:

  • Do you wish your library got more credit for its wide range of offerings?
  • Do you sometimes feel pressured to make tough choices without adequate information?
  • Has your library documented everything there is to know about how items move through the system, and next to nothing about how users move between services?
  • Are you reluctant to delve into patron data for fear of compromising confidentiality?

If you suspect that better data might contribute to better decisions, you’re right! Let’s face it – as library services evolve, traditional statistics paint an increasingly limited picture of what’s really going on. Today’s library is supposed to be a “people place,” yet we pay relatively little attention to people-related data. In this webinar we’ll explore the human side of library measurement, taking special care to improve our understanding of our users without sacrificing confidentiality or invading their privacy.

You do not need previous knowledge of statistical methods or research techniques to benefit from this discussion. We’ll focus on simple, practical approaches to analyzing:

  • Patron recruitment and retention,
  • Usage life-cycles,
  • In-building navigation and browsing,
  • Past and future demand for services,
  • Target audiences’ communications preferences, and
  • Overall patterns of library use.

If you are unable to attend the live event, you can access the archived version the day following the webinar.  Check the archive listing at:

Health Happens in Libraries: Health Information Resources for Library Staff
Wednesday, January 22, 2014
1:00 pm Central  for  60 min

Public libraries provide a variety of health reference services and public programs to support community health literacy. Health literacy has been described by the Institute of Medicine as “the degree to which individuals have the capacity to obtain, process, and understand basic health information and services needed to make appropriate health decisions.” The National Network of Libraries of Medicine (NN/LM) provides comprehensive health information resources and services to libraries across eight regions nationwide. Join this WebJunction webinar to learn more about the health information resources available through the National Library of Medicine and the NN/LM. Representatives of the NN/LM Pacific Southwest Regional Medical Library will discuss their collaborative efforts with public libraries regarding the Affordable Care Act and other popular health information topics, and share strategies for strengthening your own library’s health information services, to improve the health literacy of your community.

Moderated by: WebJunction
Presented by:

  • Alan Carr, Acting Associate Director, NN/LM Pacific Southwest Region, UCLA Louise Darling Biomedical Library
  • Kelli Ham, Consumer Health and Technology Coordinator, NN/LM Pacific Southwest Region, UCLA Louise Darling Biomedical Library

If you cannot attend this live session, a recorded archive will be available to view at your convenience. Please sign up here if you would like to receive notifications about this project, including when the archive is available.

Wild Wisconsin Winter Webinar Conference
January 15-16, 2014
9:00 am – 5:00 pm
Registration is now open.

The Wild Wisconsin Winter Web Conference is a state-wide virtual conference developed by the Nicolet Federated Library System and co-sponsored by 12 other library systems in Wisconsin. Five web presentations focusing on public libraries will be given each day from speakers all over the country, and even one in Belgium.

All sessions are free and will be recorded. They will also be live tweeting at #wwwc14.

Did you miss one of the 2013 continuing education programs offered in southeastern Wisconsin?
No problem. The continuing education archive page is now available.
Presentation slides, handouts and, in some cases, video recordings are available for download and viewing. You will also find program description details, which can be helpful for library directors who need to complete Wisconsin Public Library Director Certification activity reports. Note that Warren Graham (Black Belt Librarian) does not allow any recording of his programs.

Continuing education programs are sponsored by the public library systems in Southeastern Wisconsin: Eastern Shores Library System, Kenosha County Library System, Lakeshores Library System, Mid-Wisconsin Federated Library System, Milwaukee County Federated Library System, Waukesha County Federated Library System, and also UW-Milwaukee SOIS.