2014 Workshops and CE Opportunities Archive


Infopeople | Archived Webinars

Wild Wisconsin Winter Webinar Conference
January 15-16, 2014
9:00 am – 5:00 pm
Registration is now open.

The Wild Wisconsin Winter Web Conference is a state-wide virtual conference developed by the Nicolet Federated Library System and co-sponsored by 12 other library systems in Wisconsin. Five web presentations focusing on public libraries will be given each day from speakers all over the country, and even one in Belgium.

All sessions are free and will be recorded. They will also be live tweeting at #wwwc14.

Health Happens in Libraries: Health Information Resources for Library Staff
Wednesday, January 22, 2014
1:00 pm Central for 60 min

Public libraries provide a variety of health reference services and public programs to support community health literacy. Health literacy has been described by the Institute of Medicine as “the degree to which individuals have the capacity to obtain, process, and understand basic health information and services needed to make appropriate health decisions.” The National Network of Libraries of Medicine (NN/LM) provides comprehensive health information resources and services to libraries across eight regions nationwide. Join this WebJunction webinar to learn more about the health information resources available through the National Library of Medicine and the NN/LM. Representatives of the NN/LM Pacific Southwest Regional Medical Library will discuss their collaborative efforts with public libraries regarding the Affordable Care Act and other popular health information topics, and share strategies for strengthening your own library’s health information services, to improve the health literacy of your community.

Moderated by: WebJunction
Presented by:

  • Alan Carr, Acting Associate Director, NN/LM Pacific Southwest Region, UCLA Louise Darling Biomedical Library
  • Kelli Ham, Consumer Health and Technology Coordinator, NN/LM Pacific Southwest Region, UCLA Louise Darling Biomedical Library

If you cannot attend this live session, a recorded archive will be available to view at your convenience. Please sign up here if you would like to receive notifications about this project, including when the archive is available.

Measurements that Matter: Analyzing Patron Behavior (Infopeople Webinar)
Presenters: Joan Frye Williams
Date: Tuesday, March 4, 2014
Start Time: 2pm Central
To Register:

  • Do you wish your library got more credit for its wide range of offerings?
  • Do you sometimes feel pressured to make tough choices without adequate information?
  • Has your library documented everything there is to know about how items move through the system, and next to nothing about how users move between services?
  • Are you reluctant to delve into patron data for fear of compromising confidentiality?

If you suspect that better data might contribute to better decisions, you’re right! Let’s face it – as library services evolve, traditional statistics paint an increasingly limited picture of what’s really going on. Today’s library is supposed to be a “people place,” yet we pay relatively little attention to people-related data. In this webinar we’ll explore the human side of library measurement, taking special care to improve our understanding of our users without sacrificing confidentiality or invading their privacy.

You do not need previous knowledge of statistical methods or research techniques to benefit from this discussion. We’ll focus on simple, practical approaches to analyzing:

  • Patron recruitment and retention,
  • Usage life-cycles,
  • In-building navigation and browsing,
  • Past and future demand for services,
  • Target audiences’ communications preferences, and
  • Overall patterns of library use.

If you are unable to attend the live event, you can access the archived version the day following the webinar. Check the archive listing at:

Customer Service ComedySportz Style
Thursday, March 20, 2014
9:00 am – 12:00 pm
New Berlin Public Library, 15105 Library Lane, New Berlin 53151
To Register:

This customer service focused workshop will be fun, funny, and safe. While everyone will participate in exercises in small groups, no one will ever be forced to go on stage in any exercise or game. With an emphasis on important customer service elements–communication, cooperation, and trusting yourself–you will leave the workshop a better person. People you know, or don’t know, will comment on how you’ve changed – how you seem happier, good looking, and…well…just better.

Sponsored by the public library systems in Southeastern Wisconsin: Eastern Shores Library System, Kenosha County Library System, Lakeshores Library System, Mid-Wisconsin Federated Library System, Milwaukee County Federated Library System and Waukesha County Federated Library System and UW-Milwaukee School of Information Studies.

April 2014: Free CE and Training Options Online.
This list was compiled by the Texas State Library & Archives Commission and distributed to the Association of Rural and Small Libraries message list.

Web Content Strategy for Libraries
Wednesday, April 30, 2014
10:00 am
To register:

Presented by: Nina McHale, Digital Experience Consultant
Colorado State Library, Denver (CO)

Are you happy with the content on your web site? Is there a consistent voice and message across the whole site? Is all of your site’s content accurate and up-to-date? Is it clear who is in charge of which content, and how often new content should be posted? Do staff responsible for creating content have the skills, time, and support they require to do so successfully? Is there a clear process for vetting new kinds of content? If you answered “No” to any of these questions, never fear: content strategy to the rescue! This webinar will help attendees develop their own content strategy for creating and managing content of all types across a typical library web site. Improve the overall web experience for your customers and make life easier for staff!

Public Tech Instruction: Online Job Search Assistance
Wednesday, April 30, 2014
1:00 p.m.-2:00 p.m Central time

Registration Link:

Do you help job seekers at your library or nonprofit? Supporting job seekers is a critical service provided by public libraries and community based workforce organizations. This webinar will offer helpful information about providing job seeker assistance using innovative services and tech savvy tools. Gather new ideas to improve your services for job seekers as you hear stories of success in libraries. Come to this free webinar to learn how your library or nonprofit can improve its job search training programs.

We will hear from the Arlington Heights Memorial Library about their successful services for job seekers, including resume assistance and access to online training materials. We will also hear from JobScout, a free online resource created for libraries and nonprofits to provide individual or group training.

This webinar will be archived. Please register to receive a link to the archive when it becomes available.

May 2014: Free CE and Training Options Online
This list was compiled by the Texas State Library & Archives Commission
5/06 Get Ready for the Summer ‘To-Do’ List (TexShare)
5/06 Data, Discovery, Readers, and Records — ER&L 2014 In Review (LJ)
5/07 STEAM in the Public Library: Programs & Services for Children (Infopeople)
5/08 Library Security (AL)
5/14 Discover the Benefits of eBook Partnerships (LJ)
5/14 Get Ready for Summer Crafts and Hobbies (TexShare)
5/15 Adding Diversity and Inclusion to Strategic Planning (TLA)
5/20 The Nuts and Bolts of 3D Printing for Librarians – Part 1 of 2 (TSLAC) – Understanding What They Are and How They Work
5/22 Disaster Recovery and Salvage for Government Records (SLRM)
5/27 The Nuts and Bolts of 3D Printing for Librarians – Part 2 of 2 (TSLAC) – Deciding If Your Patrons Would Benefit From a 3D Printer
–check the CE calendar to see what’s happening today.

Building Blocks To Successful Collaborations (30-Minute Thursday)
Thursday, May 1, 2014
2:00 pm
To register:

Presented by: Jean Anderson, Continuing Education Coordinator
South Central Library System (Madison, WI)

How well do you really collaborate?
By showing you how to never, EVER have anyone want to work with you again, Jean will teach you how it’s really done.

Makerspaces in the Library: Full STEAM Ahead
Tuesday, May 20, 2014
9:30 am- 3:30 pm
Ripon Public Libary
120 Jefferson St., Ripon
More information

June 2014: Free CE and Training Options Online
This list was compiled by the Texas State Library & Archives Commission
6/03 First Tuesdays: Weeding Made Easy (WSL)
6/04 20 Cool Tools for You and Your Library (NCompass Live)
6/05 Best Small Libraries in America: Vital, Innovative and Thriving (WebJunction)
6/05 Mobile Impact 201: Digital Content Strategies for Mobile (TechSoup)
6/09 Grantseeking Basics (GrantSpace)
6/11 Email Management: Part 1 of 2 (SLRM)
6/11 Broadband + Libraries = Community Growth (NCompass Live)
6/12 Creating a Positive Workplace – Part 1 of 2 (USL)
6/12 Going Beyond Google (AL Live)
6/12 Creative Spaces and Family Engagement in Libraries (Infopeople)
6/17 Engaged, Embedded, and Enriched Creative Community Connections (CSL)
6/18 Email Management: Part 2 of 2 (SLRM)
6/18 EDGE: Connecting Technology and Community (NCompass Live)
6/18 Be Fearless: Public Speaking for Librarians (WebJunction)
6/18 Rainbow Family Connections: Embracing LGBTQ Families at Your Library (Infopeople)
6/19 Creating a Positive Workplace – Part 2 of 2 (USL)
–check the CE calendar to see what’s happening today.

Get in the Hearing Loop!
Monday, June 9th, 2014
1:00 pm
Waukesha Civic Theatre, 264 W. Main Street, Waukesha, WI 53186
Registration is free but not required

Wear hearing aids? Want to improve accessibility in your facility? Join us for a hearing loop demonstration & community meeting.

Failing in the Right Direction
Date: Tuesday, June 17, 2014
2PM Central
Presenter: Joan Frye Williams

What happens at your library when something doesn’t go according to plan? Do you or your colleagues find yourselves:

* Apologizing and promising not to let that happen again?
* Pointing out the circumstances that were beyond your control?
* Worrying about how this setback might affect your budget or your career?
* Wishing that other people had done more to support you?
* Or just feeling generally down and discouraged?

We hear a lot about the need for innovation and risk taking in the workplace but not so much about the flip side of that coin: failure. Failure happens.
Some even say that there is no creativity without failure. In fact, many success stories – Thomas Edison, Vera Wang, Jay-Z, Dr. Seuss – are prefaced by accounts of repeated failures. Even so, the library environment has not been especially tolerant of imperfect outcomes. If we want to continue to change and grow, we’ll need to rethink how we deal with failure.

Though we can’t totally avoid failing, we can learn to fail more constructively. In this lively one-hour webinar, we will explore how to:

* Set clear parameters for what constitutes success,
* Inspire support and participation even when success cannot be guaranteed,
* Keep minor glitches from escalating,
* Isolate and correct what went wrong without shaming or blaming,
* Understand when to let go and when to regroup and keep trying,
* Extract valuable information from unsuccessful ventures,
* Care for ourselves and others when things don’t work out as well as we’d hoped, and
* Avoid repeating old mistakes while retaining the nerve to make new ones!

If you are a member of the library community who has ever planned, supervised, funded, participated in, or stood by helplessly during an honest effort that fell short, this webinar will offer you both practical techniques and reassuring perspectives.

If you are unable to attend the live event, you can access the archived version the day following the webinar. Check their archive listing at:

July 2014: Free CE and Training Options Online
This list was compiled by the Texas State Library & Archives Commission
7/01 Connecting Your Patrons to Free Online Learning with (WSL)
7/09 Is It Copyrighted? Can I Use It? (NCompass Live)
7/09 Making Your Space: Creators and Makers in the Library (WebJunction)
7/16 Engaging Writers with a Community Novel Project (NCompass Live)
7/16 7 Questions Your Board Asks That YOU May Never Hear (4Good)
7/22 Makerspaces in Libraries: Legal Considerations (Infopeople)
7/22 Workforce Development and Libraries (TLA)
7/23 Opportunity – Collaboration – Engagement (NCompass Live)
7/24 Protection and Storage of Permanent Paper Records (SLRM)
7/30 Adult Library Programs Gone Mobile (TechSoup)
–check the CE calendar to see what’s happening today.

Welcoming Mobile Devices in Your Library: Space & Staffing
(Make Your Library More Mobile-Friendly: Webinar Series)
Wednesday, July 16, 11:00 AM (PDT)/1:00PM (CDT)
Learn how to meet the mobile device needs of your community by adapting your library space, improving IT infrastructure, and providing support to staff.

More Low-Cost Marketing Tools (30-Minute Thursday)
Thursday, July 24, 2014; 10 am
Presented by: Karen Eckberg, Campus Librarian, Rasmussen College (Green Bay, WI)

Karen shared some great free and low-cost print marketing tools at a 30-minute session in April, so she’s back to share some more! Learn some more online tools that can help you with your library marketing, their level of difficulty and examples of how they can be used.

Adult Library Programs Gone Mobile
(Make Your Library More Mobile-Friendly: Webinar Series)
Wednesday, July 30, 11:00 AM (PDT)/1:00PM (CDT)
This webinar will share ideas for integrating mobile-devices into new and existing adult programs to promote library e-media and teach digital literacy skills.

August 2014: Free CE and Training Options Online
This list was compiled by the Texas State Library & Archives Commission
8/4 BUILDing Partnerships for Supportive Communities: Expanding the Reach of Early Learning and Development Systems through Libraries and Museums (IMLS)
8/5 When Finding Picture Books Really Can Be Child’s Play (First Tuesdays)
8/5 New Adult Fiction: An Evolving Genre (Booklist)
8/6 #SVYALit Project: Using Young Adult Literature to Talk with Teens About Sexual Violence and Consent(NCompass Live)
8/7 CopyTalk: International Copyright and Library Practices (OITP)
8/12 YA Announcements: Fresh for Fall (Booklist)
8/12 RDA Demystified, Part One: Introduction to FRBR (TLA)
8/13 Harlequin Take Me Away: the NLC Booktalks Romance (NCompass Live)
8/13 Mobile-Friendly Youth Library Services (TechSoup)
8/13 The Curious Leader: Harnessing the Power of Inquiry (AMA)
8/14 Top Ten Skills for Teaching Tech to Patrons (WebJunction)
8/15 People – Difficult or Different? (Effectiveness Institute)
8/19 The Scoop on Series Nonfiction: What’s New for Fall 2014 (Booklist)
8/20 Shared Drive Cleanup (SLRM)
8/20 What You Need to Know to Apply for a Youth Grant(NCompass Live)
8/20 Recruiting and Training Volunteers for Library Advocacy (WebJunction)
8/21 Transitioning from Sage on the Stage to Engaging Learning: Tips and Tricks for Presenting to Adults (CSL)
8/21 MedlinePlus: Power Searching for Hidden Treasures (Infopeople)
8/27 Tech Talk with Michael Sauers: RFID, Checkout Kiosks, Security Gates, and … a New Way to Check Out (NCompass Live)
8/29 FREE! 35 Free and Low Cost Tools Every Organization Should Know About (IdealWare)
–check the CE calendar to see what’s happening today.

Mobile-Friendly Youth Library Services
(Make Your Library More Mobile-Friendly: Webinar Series)
Wednesday, August 13, 11:00 AM (PDT)/1:00PM (CDT)
Come to this webinar to gain ideas and learn best practices for bringing mobile devices into your youth library programs and services.

Assessing Library Facility Needs in the 21st Century
(Wisconsin Trustee Training Week)
Monday, August 18, 2014; 12 pm
Presented by: Sarah Houghton, Director, San Rafael Public Library, San Rafael (CA)

Today’s library facility manager (usually the Director) is faced with a wide cross-section responsibilities, challenges, and priorities.

How do you plan for a new 21st century library facility? How do you reconfigure an existing facility to meet 21st century needs? What kinds of spaces do we need to plan for our communities, and what kinds of priorities do we set on maintaining and improving our spaces?

From lighting to water systems, power to noise control, networking to flooring–there is plenty to think about.  This session will provide an overview of the issues facing old and new library facilities and techniques and tools for tackling both.

The Role of Social Media in Library Advocacy
(Wisconsin Trustee Training Week)
Tuesday, August 19, 2014; 12 pm
Presented by: Andy Woodworth, Supervising Librarian, Burlington County Library System, West Hampton (NJ)

Facebook, Twitter, and other social media have given people the power to engage their communities like never before in our history. Word of mouth is now hypercharged with the ability to reach out to family, friends, and peers within moments.

In this new hyperconnected world, libraries can do outreach and advocacy that can get results within the community and at the ballot box.

Join librarian Andy Woodworth as he shows how trustees, boards, and friends groups can use these websites to create change. He will provide examples of library advocacy in social media as well as provide a basic primer for those who want to utilize these services.

The Biggest, Baddest Issues Facing Public Libraries
(Wisconsin Trustee Training Week)
Wednesday, August 20, 2014; 12 pm
Presented by: Carolyn Brewer, Academic Advisor, Tarrant County College, Fort Worth (TX)

Let’s face it – libraries are dealing with a lot. Budget cuts, misperceptions, decreasing circulation , staff burn out, keeping staff well trained, advocacy, you name it.

Services are increasing and funding is decreasing.  And the answers to fix these issues aren’t getting any easier. Carolyn will discuss the Top 10 issues facing public libraries and how trustees can help keep libraries vibrant and relevant in the 21st Century.

Building the Future by Building Your Staff
(Wisconsin Trustee Training Week)
Thursday, August 21, 2014; 12 pm
Presented by: Andromeda Yelton, Library Consultant, Somerville (MA)

Librarians who can write code are doing great things for their libraries: increasing efficiency, improving service, offering innovative programming.

However, libraries don’t always support their staff in learning these skills. In this presentation, you’ll hear concrete examples of how librarians are using their software skills to build better futures, and what libraries can do to help.

2013 Workshops and CE Opportunities Archive


Did you miss one of the 2013 continuing education programs offered in southeastern Wisconsin?
No problem. The continuing education archive page is now available.
Presentation slides, handouts and, in some cases, video recordings are available for download and viewing. You will also find program description details, which can be helpful for library directors who need to complete Wisconsin Public Library Director Certification activity reports. Note that Warren Graham (Black Belt Librarian) does not allow any recording of his programs.
Continuing education programs are sponsored by the public library systems in Southeastern Wisconsin: Eastern Shores Library System, Kenosha County Library System, Lakeshores Library System, Mid-Wisconsin Federated Library System, Milwaukee County Federated Library System, Waukesha County Federated Library System, and also UW-Milwaukee SOIS.

October 2013: Free CE and Training Options Online
Compiled by the Texas State Library & Archives Commission
Free Webinar Highlights – check their CE calendar to see what’s happening today.
10/03 What Not to Weed: Best Practices in Weeding Library Collections (Booklist))
10/03 Baking Discovery into the Pie: Driving Exploration within eResources (LJ)
10/08 Serving Readers: Beyond the Basics (WebJunction)
10/08 Creating a Makerspace Culture (Booklist)
10/10 International Libraries: A View from Friends Across the Pond (AL Live)
10/16 Social Media Networks: Enhancing Community Engagement Amongst People with Disabilities (ATC)
10/16 The Digital Shift: Reinventing Libraries (LJ and SLJ)
10/16 How to Hire IT Staff for Your Library (Infopeople)
10/17 Grow Your Library’s Early Literacy Program (TSLAC)
10/18 Literary Reference Center (TexShare)
10/18 Do-it-Yourself Reference Centers (Texshare)
10/23 ALA Virtual Town Hall Meeting on e-Books (ALA – Digital Content Working Group)
10/24 Early STEM Learning in Library Programs for Young Children (TSLAC)
10/30 Tech Talk with Michael Sauers: Tinkers, Printers & Makers, A Makerspace in the Library (NCompass Live)
10/31 Staff Technology Skills: Creating a Learning Environment (Techsoup for Libraries)

November 2013: Free CE and Training Options Online, compiled by the Texas State Library & Archives Commission (TSLAC).
(Free Webinar Highlights – check the CE calendar to see what’s happening today)
11/04 Small Business Reference Center (TexShare)
11/04 EBSCOhost Tips and NEW Features (TexShare)
11/05 E-Books in Schools: Lessons Learned from A to Z (Booklist)
11/06 Serving Job Seekers: Library and Workforce System Partnerships That Work (WebJunction)
11/08 Tech Tools with Tine: 1 Hour of Join.Me (TSLAC)
11/12 Grace Under Pressure: Tips and Tricks to Cultivate a Positive Approach (WebJunction)
11/12 The Evolution of Usage Statistics (LJ)
11/13 Responsive Web Design (RWD): An Introduction to Building a Single Website for the Desktop, Tablet and Smartphone (Infopeople)
11/14 Tablets and Mobile Applications (American Libraries Live)
11/15 Tech Tools with Tine: 1 Hour of MS Word Flyers and Mailings (TSLAC)
11/19 Early Literacy Apps, iPads, and Tablets in the Children’s Department (TSLAC)
11/19 Designing Your Library for Interactivity (LJ)
11/20 Library Technology for Patrons Who Are Blind or Have Low Vision (TechSoup for Libraries)
11/21 Preservation Best Practices: Fundamentals and Facilities (Infopeople)
11/22 Tech Tools with Tine: 1 Hour of SurveyMonkey (TSLAC)

Growing Wisconsin Readers Workshop, Nov. 8. 2013


Friday, Nov. 8, 2013
8:30 a.m. – 1:00 p.m.
Mead Public Library, 710 N. 8th Street, Sheboygan, WI

The joint ESLS and MCLS Growing Wisconsin Readers workshop will be held Friday, November 8 at Mead Public Library from 8:30 a.m. – 1:00 p.m. Growing Wisconsin Readers (GWR) is a three-year early literacy initiative based in Wisconsin public libraries.

Collection HQ: Webinar and Use at Mead Public Library, Nov. 12, 2013
Tuesday, Nov. 12, 2013
9:45 am-12:00pm

Eastern Shores Library System Office, 4632 South Taylor Dr., Sheboygan
Workshop Flyer

This presentation is a product webinar of CollectionHQ, a product used in conjunction with information collected by Polaris, and the experiences of Mead Public Library staff implementing this product in their operation.

December 2013: Free CE and Training Options Online
Free Webinar Highlights From Texas State Library and Archives Commission
12/03 Surveying Patrons with the Impact Survey (TechSoup for Libraries)
12/04 The Future is Now: Rural Library as Innovation Incubator (WebJunction)
12/04 Life After Desk: Implementing the New Service Models (Infopeople)
12/05 Making the Discovery Decision (American Libraries Live)
12/05 Turn the Page: Your E-book Future Done Right (Library Journal)
12/06 Tech Tools with Tine: 1 Hour of eBooks and Audio Books (TSLAC)
12/10 New Librarian Roles – Building Connections Not Collections (Libraries Thriving)
12/10 The Power of Transformational Stories (WebJunction)
12/10 Introduction to Drupal Part 2: Blocks, Menus, Taxonomy and Webforms (TLA)
12/11 Using Microfilm for Preserving Electronic Records (SLRM)
12/11 The Evolution of Usage: Analyzing and Benchmarking Use – DDAL Pt. 2 (Library Journal)
12/12 Extreme Customer Service, Every Time (WebJunction)
12/19 Preservation Best Practices: Planning and Prioritizing: Tools for Success (Infopeople)
Free webinars compiled by Wyoming State Library Association of Rural and Small Libraries
View and subscribe at the Wyoming State Library Training Calendar
or view the list in PDF format for more information.

Financial Education Webinar for Libraries
Wednesday, December 4, 2013
3:00 p.m. to 4:00 p.m. ET

IMLS and the Consumer Financial Protection Bureau (CFPB) invite you to join us for a free webinar on financial education resources for public libraries. The Consumer Financial Protection Bureau and the Institute of Museum and Library Services (IMLS) are partnering to develop financial education tools and share best practices with the public library field. The goal of our partnership is to provide tools and materials to help libraries provide free, unbiased financial information and referrals in their communities, build local partnerships and promote libraries as community resources. The webinar will feature representatives from the CFPB, IMLS, American Library Association, and two of our local public library partners. See more at:

Webinar Registration
To participate online, you have to join both by internet (for visuals) and by phone (for audio) as follows:
1) To join the webinar, please click on the following link at the time of the webinar (No need to RSVP):

If that link does not work, you can also access the webinar by clicking and enter the following information:
Conference number: PW5861477
Audience passcode: LIBRARY

2) Phone: 888-324-8527
Participant passcode: LIBRARY

Maker Spaces in the Library: Full STEAM ahead!
Thursday, December 5, 2013
9:45 a.m. to noon
Mead Public Library, Rocca Meeting Room, 710 N. 8 Street, Sheboygan
Workshop Flyer

Maker spaces incorporate programs, tools and materials that support Science,
Technology, Engineering, Arts, and Mathematics.
Learn why a maker space model might fit your library, see the wide variety of
maker spaces and how they reflect our unique communities, and unravel the
maker space philosophies, tools, and practices that have worked in public
libraries. What are the advantages and challenges of library maker spaces? Why
should libraries consider a new mission of “library-as-platform” during tight
economic times?

Shannon Barniskis was a Wisconsin public librarian for nineteen years, and was
most recently the director of the Lomira Community Library. She currently is a
PhD student, with a research focus on “making” in public libraries, policy, and
access. Join her to see some maker space equipment in action, and to decide
whether the maker space movement is one that should be moving you.